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Privacy Policy

SNEOS AI Compare Chrome Extension

Last Updated: December 6, 2025 | Effective Date: December 6, 2025

Introduction

SNEOS Team ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how our SNEOS AI Compare Chrome Extension ("Extension") collects, uses, and protects your information when you use our service.

Information We Collect

1. Account Information (Optional)

What we collect:

  • Email address
  • Account username/display name
  • Authentication tokens

When collected: Only when you voluntarily create a SNEOS account

Purpose: User authentication, settings synchronization, premium feature access

2. Usage Data

What we collect:

  • Daily query count (to enforce 48-query free limit)
  • AI model selection preferences
  • Feature usage statistics (unified vs split view)
  • Extension settings and preferences

When collected: During normal extension usage

Purpose: Enforce usage limits, improve service, personalize experience

3. Query Content

What we collect:

  • Text queries you send to AI models
  • Webpage content when you use "attach page content" feature

When collected: Only when you explicitly send queries or attach page content

Purpose: Process AI responses, provide context-aware answers

4. Technical Information

What we collect:

  • Extension version
  • Browser type and version
  • Error logs and performance data

When collected: Automatically during extension operation

Purpose: Debug issues, improve performance, ensure compatibility

How We Use Your Information

  • Provide AI Responses: Send your queries to AI providers (OpenAI, Anthropic, Google) to generate responses
  • Enforce Usage Limits: Track daily queries to maintain the 48-query free limit
  • Sync Settings: Store preferences across devices for authenticated users
  • Improve Service: Analyze usage patterns to enhance features and performance
  • Customer Support: Provide technical assistance and resolve issues

Information Sharing and Third Parties

AI Service Providers

Your queries are sent to third-party AI providers (OpenAI for ChatGPT, Anthropic for Claude, Google for Gemini) to generate responses. This is essential for the extension's core functionality. Each provider has their own privacy policies governing how they handle your queries.

We Do NOT:
  • Sell your personal information to third parties
  • Share your data for advertising or marketing by others
  • Use your data for creditworthiness or lending purposes
  • Share data for purposes unrelated to AI response generation

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or others.

Data Storage and Security

Local Storage

Extension preferences and usage data are stored locally in your browser using Chrome's storage API. This data remains on your device and is not transmitted unless you create a SNEOS account for synchronization.

Security Measures

  • All communications use HTTPS encryption
  • Authentication tokens are securely stored and transmitted
  • Access to user data is limited to essential personnel
  • Regular security audits and updates

Data Retention

Query content is processed in real-time and not permanently stored. Usage statistics and preferences are retained to provide consistent service. Account data is retained until you delete your account.

Your Rights and Choices

Anonymous Usage

You can use the extension without creating an account. Only query counts and basic preferences are stored locally.

Account Control

If you create an account, you can access, update, or delete your account information through your SNEOS settings page.

Data Portability

You can export your settings and usage data by contacting our support team.

Uninstall

Uninstalling the extension removes all locally stored data. Account data persists until explicitly deleted.

Children's Privacy

Our extension is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the extension or our website. Your continued use of the extension after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

SNEOS Team

Email: Create account for support

Website: sneos.com/extension/support

Extension Support: Help Center

Compliance & Certifications

  • Chrome Web Store Developer Program Policies compliant
  • No sale or transfer of user data to third parties (except approved use cases)
  • Data usage limited to extension's single purpose (AI response comparison)
  • No use of data for creditworthiness or lending purposes